There are many communication options beyond traditional office memos, email, and telephones. In a previous post, we discussed instant message services, which have certain advantages and disadvantages for professional teams. In this post, we compare several team-based chat applications that are specifically designed to facilitate communication within and among teams in organizations of various sizes. We review a few of the most popular, and most feature-rich applications in this category and describe the pros and cons of each.
When your firm has grown beyond a few people in a small office, instant messaging can help keep communication flowing amongst your attorneys and office staff, but which service should you use? In this first post in our new series on building collaboration within your firm, we review several popular instant messaging services, and identify the pros and cons of each one.